# Account Management

## Change email address <a href="#email" id="email"></a>

{% tabs %}
{% tab title="Account management portal" %}

<figure><img src="/files/M7ryruqD105vSw5JNsMH" alt=""><figcaption></figcaption></figure>

1. Open the `Account` page on the [account management portal](https://account.termius.com/)&#x20;
2. Click on your email address
3. Enter the new email address and your current encryption password
4. Click `Continue` to save the new email address
   {% endtab %}

{% tab title="Desktop" %}

<figure><img src="/files/AZ8PwtY6mqIbhCEsPso2" alt=""><figcaption></figcaption></figure>

1. Navigate to `Termius > Settings > Account`
2. Click `Change` next to your email address
3. Enter the new email address and your current encryption password
4. Click `Save`
   {% endtab %}

{% tab title="iOS" %}

1. Open `Profile` in the app<br>

   <div align="left"><figure><img src="/files/spwwr8fbvHDaPWMNIT36" alt="" width="563"><figcaption></figcaption></figure></div>
2. Tap your email address, then ![](data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==)`⋮` three dots button<br>

   <div align="left"><figure><img src="/files/mhBbA4Dm7xXGEHnteQoA" alt="" width="563"><figcaption></figcaption></figure></div>
3. Tap `Change Email`<br>

   <div align="left"><figure><img src="/files/DQ1hOOH5uYu9gAsMJKnT" alt="" width="563"><figcaption></figcaption></figure></div>
4. Enter the new email address and your current encryption password<br>

   <div align="left"><figure><img src="/files/p0cdGj42dbkLYo83rzQR" alt="" width="563"><figcaption></figcaption></figure></div>
5. Tap `Submit`
   {% endtab %}

{% tab title="Android" %}

1. Open `Settings` in the app<br>

   <div align="left"><figure><img src="/files/dQ3oOvuakcNFWJGtHt3u" alt="" width="563"><figcaption></figcaption></figure></div>
2. Tap `Account settings` , then ![](data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==)`⋮` three dots button<br>

   <div align="left"><figure><img src="/files/F2ULZ6F0dvzaIEPH1upY" alt="" width="563"><figcaption></figcaption></figure></div>
3. Tap `Change Email`

   <div align="left"><figure><img src="/files/WfI5e0JEsEpP8iHi9Odo" alt="" width="563"><figcaption></figcaption></figure></div>
4. Enter the new email address and your current encryption password<br>

   <div align="left"><figure><img src="/files/qSJhTeFRTA3jV3TD7KRp" alt="" width="563"><figcaption></figcaption></figure></div>
5. Tap `Confirm`
   {% endtab %}
   {% endtabs %}

## Change encryption password <a href="#password" id="password"></a>

{% tabs %}
{% tab title="Account management portal" %}

<figure><img src="/files/LvF3vASoupZ5xptXRck6" alt=""><figcaption></figcaption></figure>

1. Open the `Account` page on the [account management portal](https://account.termius.com/)&#x20;
2. Click `Change password`&#x20;
3. Enter your old encryption password
4. Enter the new encryption password
5. Click the `Change` button

{% hint style="danger" %}
If you forgot your encryption password or lost access to 2FA, you can reset it to regain access to the account.&#x20;

However, after the reset the app won't be able to decrypt your previously synced data so you will need to start from scratch.
{% endhint %}
{% endtab %}

{% tab title="Desktop" %}

<figure><img src="/files/xonzTfUBBlVAXRcCx7Zf" alt=""><figcaption></figcaption></figure>

1. Navigate to `Termius > Settings > Account`
2. Click `Change encryption password`&#x20;
3. Enter your old encryption password
4. Enter the new encryption password
5. Click `Save` button

{% hint style="warning" %}
If you can't change the encryption password, contact [Termius support](https://support.termius.com/hc/en-us/requests/new).
{% endhint %}
{% endtab %}

{% tab title="iOS" %}

1. Open `Profile` in the app<br>

   <div align="left"><figure><img src="/files/spwwr8fbvHDaPWMNIT36" alt="" width="563"><figcaption></figcaption></figure></div>
2. Tap your email address<br>

   <div align="left"><figure><img src="/files/mhBbA4Dm7xXGEHnteQoA" alt="" width="563"><figcaption></figcaption></figure></div>
3. Tap `Change Password` <br>

   <div align="left"><figure><img src="/files/Bue4U8q4scmXUDAYeCD7" alt="" width="563"><figcaption></figcaption></figure></div>
4. Enter your old encryption password, then enter the new encryption password<br>

   <div align="left"><figure><img src="/files/vUQ6t3X76unGbGzMsotn" alt="" width="563"><figcaption></figcaption></figure></div>
5. Tap `Submit`&#x20;
   {% endtab %}

{% tab title="Android" %}

1. Open `Settings` in the app<br>

   <div align="left"><figure><img src="/files/dQ3oOvuakcNFWJGtHt3u" alt="" width="563"><figcaption></figcaption></figure></div>
2. Tap `Account settings` <br>

   <div align="left"><figure><img src="/files/F2ULZ6F0dvzaIEPH1upY" alt="" width="563"><figcaption></figcaption></figure></div>
3. Tap `Change Password` <br>

   <div align="left"><figure><img src="/files/gcC70jWn8u2o2urkKDB7" alt="" width="563"><figcaption></figcaption></figure></div>
4. Enter your old encryption password, then enter the new encryption password<br>

   <div align="left"><figure><img src="/files/idi6KVMIleQv0atKIdVU" alt="" width="563"><figcaption></figcaption></figure></div>
5. Tap `Confirm`&#x20;
   {% endtab %}
   {% endtabs %}

## Manage active devices <a href="#devices" id="devices"></a>

The Devices section lists all devices currently logged in to your Termius account, along with the last activity time for each. You can review your active devices on the account management portal or in Termius on mobile.

{% tabs %}
{% tab title="Account management portal" %}

<figure><img src="/files/yxag31SLYP34fBpkDB9h" alt=""><figcaption></figcaption></figure>

To remotely log out from your devices:

1. Open the `Account` page on the [account management portal](https://account.termius.com/)&#x20;
2. Find the `Devices` section
3. Click `Sign out on all devices` to sign out from all of them at once, or
4. Click `Sign out` next to the selected device. If the device is offline, the sign-out will be applied the next time it connects to the internet
   {% endtab %}

{% tab title="iOS" %}
To remotely log out from your devices:

1. Open `Profile` in the app<br>

   <div align="left"><figure><img src="/files/spwwr8fbvHDaPWMNIT36" alt="" width="563"><figcaption></figcaption></figure></div>
2. Tap your email address<br>

   <div align="left"><figure><img src="/files/mhBbA4Dm7xXGEHnteQoA" alt="" width="563"><figcaption></figcaption></figure></div>
3. Tap `Devices` <br>

   <div align="left"><figure><img src="/files/66Rj7S7CzL2m0OYvVbto" alt="" width="563"><figcaption></figcaption></figure></div>
4. Tap `Log out` next to the selected device. If the device is offline, the log-out will be applied the next time it connects to the internet.<br>

   <div align="left"><figure><img src="/files/vZpphyaTnau7pA1DDM2j" alt="" width="563"><figcaption></figcaption></figure></div>

{% endtab %}

{% tab title="Android" %}
To remotely log out from your devices:

1. Open `Settings` in the app<br>

   <div align="left"><figure><img src="/files/dQ3oOvuakcNFWJGtHt3u" alt="" width="563"><figcaption></figcaption></figure></div>
2. Tap `Account settings` <br>

   <div align="left"><figure><img src="/files/F2ULZ6F0dvzaIEPH1upY" alt="" width="563"><figcaption></figcaption></figure></div>
3. Tap `Devices` <br>

   <div align="left"><figure><img src="/files/sZhFrDwlRjvIV9SPAmPK" alt="" width="563"><figcaption></figcaption></figure></div>
4. Tap `Sign out` next to the selected device. If a device is offline, the sign-out will be applied the next time it connects to the internet.<br>

   <div align="left"><figure><img src="/files/9P2mOCMVwnkNqjm3kS0z" alt="" width="563"><figcaption></figcaption></figure></div>

{% endtab %}
{% endtabs %}

## Enable 2FA <a href="#id-2fa" id="id-2fa"></a>

Termius supports two 2FA methods for email sign-in with email and an encryption password: TOTP or [Authy](https://authy.com/).&#x20;

You can use any authenticator app supporting TOTP, e.g., Microsoft Authenticator or Google Authenticator.

Termius does not prompt for a second factor when you sign in with Apple, Google, or SAML SSO.

{% tabs %}
{% tab title="Account management portal" %}

<figure><img src="/files/TghV7rIGgqmUToOXAjOy" alt=""><figcaption></figcaption></figure>

1. Open the `Account` page on the [account management portal](https://account.termius.com/)&#x20;
2. Turn on the toggle `Two-factor authentication`&#x20;
3. Choose the 2FA provider:
   * **TOTP - Google Authenticator, Duo, etc.**
     1. Click `Continue` and enter your encryption password
     2. Scan the QR code to set up the 2FA provider
     3. Enter the verification code from your 2FA Provider to complete the setup process
   * **Authy - phone number for authentication**
     1. Enter your phone number
     2. The verification code will appear in the Authy app. Enter this code to complete the setup process

{% hint style="info" %}
**Important**: Try the call option if you don't receive the SMS when registering with Authy.
{% endhint %}
{% endtab %}

{% tab title="Desktop" %}

<figure><img src="/files/lh3lxamccbDU0pKSHaHb" alt=""><figcaption></figcaption></figure>

1. Navigate to `Termius > Settings > Account`
2. Turn on the toggle `Enable 2FA`&#x20;
3. Choose the 2FA provider:
   1. **TOTP - Google Authenticator, Duo, etc.**
      1. Click `Continue` and enter your encryption password
      2. Scan the QR code to set up the 2FA provider
      3. Enter the verification code from your 2FA Provider to complete the setup process
   2. **Authy - phone number for authentication**
      1. Enter your phone number and click
      2. Enter the verification code to complete the setup process. This code will appear in the Authy app

{% hint style="info" %}
**Important**: Try the call option if you don't receive the SMS when registering with Authy.
{% endhint %}
{% endtab %}

{% tab title="iOS" %}

1. Open `Profile` in the app<br>

   <div align="left"><figure><img src="/files/spwwr8fbvHDaPWMNIT36" alt="" width="563"><figcaption></figcaption></figure></div>
2. Tap your email address<br>

   <div align="left"><figure><img src="/files/mhBbA4Dm7xXGEHnteQoA" alt="" width="563"><figcaption></figcaption></figure></div>
3. Turn on the toggle `2FA` <br>

   <div align="left"><figure><img src="/files/j4HfZdIsGe7R8m1gIt5c" alt="" width="563"><figcaption></figcaption></figure></div>
4. Choose the 2FA provider:<br>

   <div align="left"><figure><img src="/files/NTSumkjyQscvD1uyyWIk" alt="" width="563"><figcaption></figcaption></figure></div>

   * **TOTP - Google Authenticator, Duo, etc.:**
     1. Enter your encryption password
     2. Copy the code and add it to your 2FA provider
     3. Enter the verification code from your 2FA Provider to complete the setup process.
   * **Authy - phone number for authentication:**
     1. Enter your encryption password
     2. Enter your phone number
     3. The verification code will appear in the Authy app. Enter this code to complete the setup process
        {% endtab %}

{% tab title="Android" %}

1. Open `Settings` in the app<br>

   <div align="left"><figure><img src="/files/dQ3oOvuakcNFWJGtHt3u" alt="" width="563"><figcaption></figcaption></figure></div>
2. Tap `Account settings` <br>

   <div align="left"><figure><img src="/files/F2ULZ6F0dvzaIEPH1upY" alt="" width="563"><figcaption></figcaption></figure></div>
3. Tap `Enable 2FA` <br>

   <div align="left"><figure><img src="/files/LfPy5BF5vcopHzvEzaB8" alt="" width="563"><figcaption></figcaption></figure></div>
4. Choose the 2FA provider:<br>

   <div align="left"><figure><img src="/files/NTSumkjyQscvD1uyyWIk" alt="" width="563"><figcaption></figcaption></figure></div>

   * **TOTP - Google Authenticator, Duo, etc.**
     1. Enter your encryption password
     2. Copy the code and add it to your 2FA provider
     3. Enter the verification code from your 2FA Provider to complete the setup process
   * **Authy - phone number for authentication**
     1. Enter your phone number
     2. The verification code will appear in the Authy app
     3. Enter this code to complete the setup process
        {% endtab %}
        {% endtabs %}

### Disable 2FA <a href="#github" id="github"></a>

{% tabs %}
{% tab title="Account management portal" %}

<figure><img src="/files/TghV7rIGgqmUToOXAjOy" alt=""><figcaption></figcaption></figure>

1. Open the `Account` page on the [account management portal](https://account.termius.com/)&#x20;
2. Turn off the toggle `Two-factor authentication`&#x20;
3. Enter your encryption password
4. Enter the verification code to complete the disabling process
   {% endtab %}

{% tab title="Desktop" %}

<figure><img src="/files/lh3lxamccbDU0pKSHaHb" alt=""><figcaption></figcaption></figure>

1. Navigate to `Termius > Settings > Account`
2. Turn off the toggle `Enable 2FA`&#x20;
3. Enter your encryption password
4. Enter the verification code to complete the disabling process
   {% endtab %}

{% tab title="iOS" %}

1. Open `Profile` in the app<br>

   <div align="left"><figure><img src="/files/spwwr8fbvHDaPWMNIT36" alt="" width="563"><figcaption></figcaption></figure></div>
2. Tap `your email` <br>

   <div align="left"><figure><img src="/files/mhBbA4Dm7xXGEHnteQoA" alt="" width="563"><figcaption></figcaption></figure></div>
3. Tap ![](data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==)`⋮` three dots button, then `Disable 2FA` <br>

   <div align="left"><figure><img src="/files/DJeSeOeSXyFBfo3pO5iL" alt="" width="563"><figcaption></figcaption></figure></div>
4. Enter your current encryption password.
5. Enter the verification code to complete the disabling process.
   {% endtab %}

{% tab title="Android" %}

1. Open `Settings` in the app<br>

   <div align="left"><figure><img src="/files/dQ3oOvuakcNFWJGtHt3u" alt="" width="563"><figcaption></figcaption></figure></div>
2. Tap `Account settings` <br>

   <div align="left"><figure><img src="/files/F2ULZ6F0dvzaIEPH1upY" alt="" width="563"><figcaption></figcaption></figure></div>
3. Tap ![](data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==)`⋮` three dots button, then `2FA` <br>

   <div align="left"><figure><img src="/files/SfHwDgn4oOcKNpUZxYyB" alt="" width="563"><figcaption></figcaption></figure></div>
4. Enter your current encryption password
5. Enter the verification code to complete the disabling process
   {% endtab %}
   {% endtabs %}

## Link GitHub account <a href="#github" id="github"></a>

You can get free access to all Pro and Team features with the GitHub Student Developer Pack.

To link your GitHub account:

{% stepper %}
{% step %}

#### Verify your GitHub status

First, you must have a verified GitHub Education account. If you haven't done this yet, follow the [official GitHub Student Guide](https://education.github.com/pack) to get started.
{% endstep %}

{% step %}

#### Wait for activation

Please note that there is a difference between being Verified and Activated. GitHub may approve your application, but access to partner offers (like Termius) is only available once your status is fully **activated**. This transition can sometimes take a few days.
{% endstep %}

{% step %}

#### Link to Termius

<figure><img src="/files/IU1VAPKExDCI9NnLFos7" alt=""><figcaption></figcaption></figure>

Once your GitHub Education access is active, you can link it to your Termius account:

* Navigate to the [account management portal](https://account.termius.com/) > `For Students`&#x20;
* Click `Link your GitHub account`
* Sign in to GitHub and authorize Termius
  {% endstep %}
  {% endstepper %}

GitHub may take some time to activate your access after verification. If you cannot link your GitHub account yet, try again in a few hours.

If you experience issues linking your GitHub account, see the [troubleshooting guide](/help-center/faq/how-can-i-get-termius-for-free-with-github-student-developer-pack.md).

{% hint style="info" %}
Your **GitHub Student Developer Pack** access must be verified and activated in your GitHub account before linking.
{% endhint %}

***

## Email notification <a href="#password" id="password"></a>

Termius sends several types of email notifications related to your account and team activity.

### **Transactional emails**

Transactional emails include invoices, payment confirmations, subscription updates, and other account status updates. These are system notifications and cannot be disabled.

### **Termius Academy** and **Newsletter** emails

Termius Academy and Newsletter emails contain product updates, guides, and tips for using Termius. You can unsubscribe from these emails using the unsubscribe link in the footer of the message.

### **Team activity reports**

<figure><img src="/files/F8agEyB7qvUiKTTr3TAM" alt=""><figcaption></figcaption></figure>

Team activity reports are available with Team and Business subscriptions. These emails summarize the changes you and your team have made in the vaults.

Team activity reports can be configured only in the **account management portal**:

1. Open the `Account` page on the [account management portal](https://account.termius.com/)&#x20;
2. Find the `Email notifications` section.
3. Select how often you want to receive reports:
   * Daily updates
   * Weekly summary
   * No updates
4. Choose your preferred time zone from the drop-down

## Delete account <a href="#password" id="password"></a>

When you delete your account, it is **scheduled** for deletion rather than deleted immediately.\
You can restore the account within **30 days** by logging in to the [account management portal](https://account.termius.com/) and clicking `Restore account`.

{% tabs %}
{% tab title="Account management portal" %}

1. Open the `Account` page on the [account management portal](https://account.termius.com/)&#x20;
2. Click `Delete account` <br>

   <figure><img src="/files/dTkaePmhXTwtmbyCZRc6" alt=""><figcaption></figcaption></figure>
3. If you're a team owner, remove all your team members first<br>

   <figure><img src="/files/AFOMZ2Dhmj5GajBQ4qJa" alt=""><figcaption></figcaption></figure>
4. Enter your encryption password
5. Check your email inbox for further instructions

{% hint style="info" %}
If you can't delete an account, contact [Termius support](https://support.termius.com/hc/en-us/requests/new).
{% endhint %}
{% endtab %}

{% tab title="Desktop" %}

1. Navigate to `Termius > Settings > Account`
2. Click `Delete account` <br>

   <figure><img src="/files/Onjjfol2A8FmfkGX1BYa" alt=""><figcaption></figcaption></figure>
3. If you're a team owner, remove all your team members first via the [account management portal](https://account.termius.com/)<br>

   <figure><img src="/files/AFOMZ2Dhmj5GajBQ4qJa" alt=""><figcaption></figcaption></figure>
4. Enter your encryption password
5. Check your email inbox for further instructions
   {% endtab %}

{% tab title="iOS" %}

1. Open `Profile` in the app<br>

   <div align="left"><figure><img src="/files/spwwr8fbvHDaPWMNIT36" alt="" width="563"><figcaption></figcaption></figure></div>
2. Tap `your email` <br>

   <div align="left"><figure><img src="/files/mhBbA4Dm7xXGEHnteQoA" alt="" width="563"><figcaption></figcaption></figure></div>
3. Tap ![](data:image/gif;base64,R0lGODlhAQABAIAAAP///wAAACH5BAEAAAAALAAAAAABAAEAAAICRAEAOw==)`⋮` three dots icon, then `Delete account`\
   &#x20;

   <div align="left"><figure><img src="/files/7p3lXmt1lBDNAruBzDk6" alt="" width="563"><figcaption></figcaption></figure></div>
4. If you're a team owner, remove all your team members first via the [account management portal](https://account.termius.com/)<br>

   <div align="left"><figure><img src="/files/AFOMZ2Dhmj5GajBQ4qJa" alt="" width="563"><figcaption></figcaption></figure></div>
5. Enter your encryption password
6. Check your email inbox for further instructions
   {% endtab %}

{% tab title="Android" %}

#### You cannot delete your account in the **Android app**.

To delete your account, use the account management portal instructions above.
{% endtab %}
{% endtabs %}

{% hint style="warning" %}
**Team members** cannot delete their own accounts as they are being managed by the **team owner**.
{% endhint %}


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.termius.com/administration/account-management.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
