Account Management

This page describes how to manage your Termius account, including updating email, enabling 2FA, changing the encryption password and more.

Change email address

Account management portal

1. Open the Account page on the account management portal

2. Click on your email address

3. Enter the new email address and your current encryption password

4. Click Continue to save the new email address

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Change encryption password

Account management portal

1. Open the Account page on the account management portal

2. Click Change password

3. Enter your old encryption password

4. Enter the new encryption password

5. Click the Change button

If you forgot your encryption password or lost access to 2FA, you can reset it to regain access to the account.

However, after the reset the app won't be able to decrypt your previously synced data so you will need to start from scratch.

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Manage active devices

The Devices section lists all devices currently logged in to your Termius account, along with the last activity time for each. You can review your active devices on the account management portal or in Termius on mobile.

Account management portal

To remotely log out from your devices:

1. Open the Account page on the account management portal

2. Find the Devices section

3. Click Sign out on all devices to sign out from all of them at once, or

4. Click Sign out next to the selected device. If the device is offline, the sign-out will be applied the next time it connects to the internet

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Enable 2FA

Termius supports two 2FA methods for email sign-in with email and an encryption password: TOTP or Authy.

You can use any authenticator app supporting TOTP, e.g., Microsoft Authenticator or Google Authenticator.

Termius does not prompt for a second factor when you sign in with Apple, Google, or SAML SSO.

Account management portal

1. Open the Account page on the account management portal

2. Turn on the toggle Two-factor authentication

3. Choose the 2FA provider:

   • TOTP - Google Authenticator, Duo, etc.

     1. Click Continue and enter your encryption password

     2. Scan the QR code to set up the 2FA provider

     3. Enter the verification code from your 2FA Provider to complete the setup process

   • Authy - phone number for authentication

     1. Enter your phone number

     2. The verification code will appear in the Authy app. Enter this code to complete the setup process

Important: Try the call option if you don't receive the SMS when registering with Authy.

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Disable 2FA

Account management portal

1. Open the Account page on the account management portal

2. Turn off the toggle Two-factor authentication

3. Enter your encryption password

4. Enter the verification code to complete the disabling process

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Android

Link GitHub account

You can get free access to all Pro and Team features with the GitHub Student Developer Pack.

To link your GitHub account:

1

Verify your GitHub status

First, you must have a verified GitHub Education account. If you haven't done this yet, follow the official GitHub Student Guide to get started.

2

Wait for activation

Please note that there is a difference between being Verified and Activated. GitHub may approve your application, but access to partner offers (like Termius) is only available once your status is fully activated. This transition can sometimes take a few days.

3

Link to Termius

Once your GitHub Education access is active, you can link it to your Termius account:

• Navigate to the account management portal > For Students

• Click Link your GitHub account

• Sign in to GitHub and authorize Termius

GitHub may take some time to activate your access after verification. If you cannot link your GitHub account yet, try again in a few hours.

If you experience issues linking your GitHub account, see the troubleshooting guide.

Your GitHub Student Developer Pack access must be verified and activated in your GitHub account before linking.

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Email notification

Termius sends several types of email notifications related to your account and team activity.

Transactional emails

Transactional emails include invoices, payment confirmations, subscription updates, and other account status updates. These are system notifications and cannot be disabled.

Termius Academy and Newsletter emails

Termius Academy and Newsletter emails contain product updates, guides, and tips for using Termius. You can unsubscribe from these emails using the unsubscribe link in the footer of the message.

Team activity reports

Team activity reports are available with Team and Business subscriptions. These emails summarize the changes you and your team have made in the vaults.

Team activity reports can be configured only in the account management portal:

1. Open the Account page on the account management portal

2. Find the Email notifications section.

3. Select how often you want to receive reports:

   • Daily updates

   • Weekly summary

   • No updates

4. Choose your preferred time zone from the drop-down

Delete account

When you delete your account, it is scheduled for deletion rather than deleted immediately. You can restore the account within 30 days by logging in to the account management portal and clicking Restore account.

Account management portal

1. Open the Account page on the account management portal

2. Click Delete account

   
3. If you're a team owner, remove all your team members first

   
4. Enter your encryption password

5. Check your email inbox for further instructions

If you can't delete an account, contact Termius support.

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Team members cannot delete their own accounts as they are being managed by the team owner.