# Frequently Asked Questions

<h2 align="center">Frequently Asked Questions</h2>

<p align="center">Browse the topics below or use the GitBook assistant to ask anything you need help with.</p>

## Account & Billing

<table data-view="cards"><thead><tr><th align="center"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td align="center">Is it possible to reset the Encryption Password without losing the data?</td><td><a href="/pages/HOzCZjr1kFQD9di8OeLr">/pages/HOzCZjr1kFQD9di8OeLr</a></td></tr><tr><td align="center">What will happen when my Pro subscription expires?</td><td><a href="/pages/OjLKvW5FKHtZa7zEyJAO">/pages/OjLKvW5FKHtZa7zEyJAO</a></td></tr><tr><td align="center">Resellers FAQ</td><td><a href="/pages/y4XnZCiyNBZEfzsSxp2r">/pages/y4XnZCiyNBZEfzsSxp2r</a></td></tr><tr><td align="center">How can I cancel the trial?</td><td><a href="/pages/4qnJSbV5KAWGoUP9mWDn">/pages/4qnJSbV5KAWGoUP9mWDn</a></td></tr><tr><td align="center">How can I request a refund?</td><td><a href="/pages/RNerYUzqy97XtxfEdKkY">/pages/RNerYUzqy97XtxfEdKkY</a></td></tr><tr><td align="center">How can I get Termius for free with GitHub Student Developer Pack?</td><td><a href="/pages/BanVxUGbiqIzoy0hp2k7">/pages/BanVxUGbiqIzoy0hp2k7</a></td></tr></tbody></table>

## App usage

<table data-view="cards"><thead><tr><th align="center"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td align="center">How can I keep Termius sessions alive in the background on iOS/iPadOS?</td><td><a href="/pages/v0q4dfLsgWPh5RCuSfTS">/pages/v0q4dfLsgWPh5RCuSfTS</a></td></tr><tr><td align="center">How Termius detects a leaked Encryption Password?</td><td><a href="/pages/o8pAucg8x0C6pG4qaRES">/pages/o8pAucg8x0C6pG4qaRES</a></td></tr><tr><td align="center">How to set a default SFTP path?</td><td><a href="/pages/lrnQawqyXlno0ZIGAC8o">/pages/lrnQawqyXlno0ZIGAC8o</a></td></tr><tr><td align="center">How can I hide the AI widget?</td><td><a href="/pages/D5Wkpp54wuFxPnrkQXLj">/pages/D5Wkpp54wuFxPnrkQXLj</a></td></tr><tr><td align="center">Why am I required to create an account?</td><td><a href="/pages/HKeIABW3qxjZkbdRC2Jp">/pages/HKeIABW3qxjZkbdRC2Jp</a></td></tr><tr><td align="center">Can Termius be localized to other languages?</td><td><a href="/pages/B6wkn2Mwppvd8KcmU1pB">/pages/B6wkn2Mwppvd8KcmU1pB</a></td></tr></tbody></table>

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<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><i class="fa-arrow-left">:arrow-left:</i></td><td><strong>Back to main</strong></td><td><a href="/pages/njH9eu74kH4nq2PaW1uB">/pages/njH9eu74kH4nq2PaW1uB</a></td></tr><tr><td><i class="fa-monitor-waveform">:monitor-waveform:</i></td><td><strong>System Status</strong></td><td><a href="https://status.termius.com/">https://status.termius.com/</a></td></tr><tr><td><i class="fa-hexagon-exclamation">:hexagon-exclamation:</i></td><td><strong>Troubleshooting</strong></td><td><a href="/pages/UpIRTIu5VH8NA3eG0I4S">/pages/UpIRTIu5VH8NA3eG0I4S</a></td></tr></tbody></table>

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<p align="center"></p>


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.termius.com/help-center/faq/frequently-asked-questions.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.