Frequently Asked Questions

Browse the topics below or use the GitBook assistant to ask anything you need help with.

Account & Billing

Is it possible to reset the Encryption Password without losing the data?

What will happen when my Pro subscription expires?

Resellers FAQ

How can I cancel the trial?

How can I request a refund?

How can I get Termius for free with GitHub Student Developer Pack?

App usage

How can I keep Termius sessions alive in the background on iOS/iPadOS?

How Termius detects a leaked Encryption Password?

How to set a default SFTP path?

How can I hide the AI widget?

Why am I required to create an account?

Can Termius be localized to other languages?

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System Status

Troubleshooting

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