> For the complete documentation index, see [llms.txt](https://docs.termius.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.termius.com/help-center/faq/is-it-possible-to-reset-the-encryption-password-without-losing-data.md).

# Is it possible to reset the Encryption Password without losing data?

Data recovery is not possible if you lose your Encryption Password. Termius stores all user data in an encrypted Vault. Your password acts as the encryption key for that Vault. If you lose it, you cannot open the Vault. Even the Termius staff cannot recover the data, because the system is designed this way.

The Vault is a core part of the product and it adds another layer of protection for your data. At the same time, passwords can be forgotten. We plan to add more safeguards to reduce that risk in more cases.

If you lost your Encryption Password, you can remove the existing Vault and create a new one in the [account management portal](https://account.termius.com/forgot-password).

To learn more about encryption in Termius, see [Encryption overview](/security/encryption-overview.md).


---

# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.termius.com/help-center/faq/is-it-possible-to-reset-the-encryption-password-without-losing-data.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.