# Resellers FAQ

<details>

<summary>What is the price for resellers' cost and is there a reseller discount?</summary>

We do not sell Pro, Team, or Business subscriptions through resellers. Resellers can offer the Enterprise plan with a minimum of 10 seats.

</details>

<details>

<summary>Can you provide a retail pricing?</summary>

Reseller pricing depends on the case and covers at least 10 seats on the Enterprise plan.

</details>

<details>

<summary>Is this product sold as a perpetual license or a subscription?</summary>

The product is sold as an annual subscription.

</details>

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<summary>Is this product billed once upfront or via recurring billing?</summary>

It uses recurring annual billing.

</details>

<details>

<summary>How is the product delivered? Physical box/CD or download?</summary>

The end user, or team owner, must first create a Termius account and start a [Team Trial](https://account.termius.com/team). Once the team is activated, the team owner must notify us at <support@termius.com>. After the paperwork is complete, we send an invoice and activate the subscription. The team owner can then invite the rest of the team.

</details>

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<summary>Are there any additional costs, such as required maintenance or support?</summary>

It depends on the complexity of the case. If additional support or administrative costs are required for a specific customer, they are negotiated under the Enterprise plan.

</details>

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<summary>Do you require a contract to be signed?</summary>

No. A contract is not required.

</details>

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<summary>Do you require an order form? If so, please provide it with your response.</summary>

No. An order form is not required.

</details>

<details>

<summary>Do you have terms and conditions to sign on your website? If so, please send me a link with your response.</summary>

No. The [Terms of Use](https://termius.com/terms-of-use) and [Privacy Policy](https://termius.com/privacy-policy) are available on the website.

</details>

<details>

<summary>Does your software Auto Renew? If yes, what steps can be taken at the time of order placement to cancel the auto-renewal?</summary>

Yes. Please let us know if auto-renewal should be disabled.

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