> For the complete documentation index, see [llms.txt](https://docs.termius.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.termius.com/help-center/troubleshooting/im-unable-to-link-my-github-account.md).

# I'm unable to link my GitHub account

Students can use Termius for free through the [GitHub Student Developer Pack](https://termius.com/education).

### GitHub Student Developer Pack Activation

Termius uses GitHub’s verification system to grant student access. If you have been approved by GitHub but still cannot access your benefits, please keep the following in mind:

* **Status requirement:** GitHub uses two states for student accounts: **Approved** and **Activated**. Termius benefits apply only after your status changes to **Activated**.
* **Sync delay:** There may be a delay between systems. It can take up to a few days for GitHub to send the updated status to Termius.

#### Troubleshooting Steps

1. Sign in to your [GitHub Student Developer Pack](https://education.github.com/pack) dashboard and confirm that your status is **Activated**.
2. If your status changed recently, wait up to 72 hours before trying to link your account with Termius again.


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# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.

## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.

Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:

```
GET https://docs.termius.com/help-center/troubleshooting/im-unable-to-link-my-github-account.md?ask=<question>&goal=<user_goal>
```

`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.

The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
