If you purchased a Termius subscription in the App Store but cannot access Pro features, follow these steps to link the subscription to your Termius account.
Some people use multiple Apple IDs. App Store subscriptions only work with apps downloaded using the same Apple ID.
This often happens when the app is installed with one Apple ID and the subscription is purchased with another. If that happened, follow the steps below.
Make sure you have an active Pro trial so your data syncs again after reinstalling the app.
If you do not have an active Pro trial and want to avoid losing unsynced data, please contact the support team.
Remove the app from your device.
In the App Store, sign in with the Apple ID used to purchase the subscription.
Reinstall Termius. Once the Apple IDs match, you can restore the subscription.
Once the app is installed with the same Apple ID used for the subscription purchase, restore the subscription.
Open Settings in Termius.
Make sure you are signed in to your Termius account.
Go to Account and tap Restore Subscription. This fetches the subscription details again and tries to link them to your account.
If restoration still does not work, please contact the support team.
Last updated
Was this helpful?
Was this helpful?
