# Troubleshooting

<h2 align="center">Troubleshooting</h2>

<p align="center">Browse the topics below or use the GitBook assistant to ask anything you need help with.</p>

<table data-view="cards"><thead><tr><th align="center"></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td align="center">Port Forwarding or SSH connections stop working when switching apps on Android</td><td><a href="/pages/tKtKRVKPRK5gxo24OWUS">/pages/tKtKRVKPRK5gxo24OWUS</a></td></tr><tr><td align="center">My App Store subscription is not active</td><td><a href="/pages/EPLDdFCO2OxHDE96RLxf">/pages/EPLDdFCO2OxHDE96RLxf</a></td></tr><tr><td align="center">I can't log in or synchronize data</td><td><a href="/pages/QD4KSRZmSWHhBur7hS7H">/pages/QD4KSRZmSWHhBur7hS7H</a></td></tr><tr><td align="center">I can't enter some characters (pipe, backslash, etc.) in the terminal</td><td><a href="/pages/Bd9mEYill8Rz84vgUSXB">/pages/Bd9mEYill8Rz84vgUSXB</a></td></tr><tr><td align="center">I can't connect to a local device on iOS or macOS</td><td><a href="/pages/Q2vILVR58rMyrVjSdZnE">/pages/Q2vILVR58rMyrVjSdZnE</a></td></tr><tr><td align="center">I get a 'host is unreachable' error on iOS</td><td><a href="/pages/phnjZsGINfHWXE22Kz6X">/pages/phnjZsGINfHWXE22Kz6X</a></td></tr><tr><td align="center">I can't find the local terminal option in the desktop app</td><td><a href="/pages/MnJNWO2VZWdA5D4lIMNA">/pages/MnJNWO2VZWdA5D4lIMNA</a></td></tr><tr><td align="center">Connection drops after a successful authentication</td><td><a href="/pages/sShbdV4KiMWQ7OKIGh51">/pages/sShbdV4KiMWQ7OKIGh51</a></td></tr><tr><td align="center">Serial connections don't work on Microsoft Windows Store builds</td><td><a href="/pages/xS8PBxHJcLeEF7GZVPM3">/pages/xS8PBxHJcLeEF7GZVPM3</a></td></tr><tr><td align="center">I'm unable to link my GitHub account</td><td><a href="/pages/aex9EQ5QIKDFcWsGQn7T">/pages/aex9EQ5QIKDFcWsGQn7T</a></td></tr><tr><td align="center">I can't connect to a host</td><td><a href="/pages/azVoQ5N8wVPbPlwXbdJB">/pages/azVoQ5N8wVPbPlwXbdJB</a></td></tr></tbody></table>

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<table data-view="cards"><thead><tr><th></th><th></th><th data-hidden data-card-target data-type="content-ref"></th></tr></thead><tbody><tr><td><i class="fa-arrow-left">:arrow-left:</i> </td><td><strong>Back to main</strong></td><td><a href="/pages/njH9eu74kH4nq2PaW1uB">/pages/njH9eu74kH4nq2PaW1uB</a></td></tr><tr><td><i class="fa-monitor-waveform">:monitor-waveform:</i></td><td><strong>System Status</strong></td><td><a href="https://status.termius.com/">https://status.termius.com/</a></td></tr><tr><td><i class="fa-messages-question">:messages-question:</i></td><td><strong>FAQ</strong></td><td><a href="/pages/BB1xVXrYwUM1XcR9cNyq">/pages/BB1xVXrYwUM1XcR9cNyq</a></td></tr></tbody></table>

<p align="center"></p>

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